Feedback Page

Thank you for visiting the official website of Guangdong Hengsheng New Energy Technology Co., Ltd. (Yuanguangbao). You are welcome to submit your suggestions, comments and complaints.

Scope of Feedback

You may submit: website usability issues, product inquiries, service suggestions, complaints, business cooperation consultations, etc.

⚠️ This section is only for comments and suggestions. For urgent purchasing inquiries, please use the website’s Contact Us form or call our sales hotline directly. The feedback channel does not guarantee immediate business response.

Submission Methods

1. Web Message Form: Fill in your name, contact information and feedback content to submit.
2. Email Feedback: hengsheng896@163.com
3. Processing Hours: 9:00 – 18:00 on working days. We will process and reply within 5 working days upon receipt of your feedback.

Notes

1. Do not submit sensitive personal information such as ID card numbers or bank card details in your feedback.
2. Do not submit illegal, defamatory, insulting or slanderous content. We reserve the right to delete such messages without reply.
3. The feedback you submit will only be used for internal improvement and will not be disclosed to third parties without your permission.

Information Protection

The contact information you provide when submitting feedback will only be used to reply to this feedback. It is protected in accordance with the website’s Privacy Policy.